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Patients
POLICIES AND PROCEDURES
A detailed brochure will be given to you upon admission to Holy Cross Hospital. You may also download a copy of the Admissions Brochure here.
You or a family member may discuss these Rights and Responsibilities with any of our clinical compliance with the Federal Patient Self-Determination Act of 1990 and explains New Mexico Law that is related to the Act.
We Care About Your Safety
- Speak up! Don’t be afraid to ask questions if you have doubts or concerns about your treatment plan.
- Keep a written record of your medications and know what medications you are taking while in the Hospital.
- Remind friends, family and health care providers to wash and sanitize their hands before coming into contact with you. We encourage everyone to use alcohol gel which is located in each patient room.
- Before going for a procedure or operation, make sure you know all about it and that it is the correct one for you.
- Understand your discharge instructions and medications before you leave. Do not hesitate to tell us if you do not understand. We will explain the instructions and medications with you until you do feel comfortable and completely understand.
- If you have safety concerns, we want to hear from you! Report them to your nurse or the Nursing Shift Manager. You may also e-mail us at patientsafety@taoshospital.org, or call 575-751-5763 or (extension 5763 from within the Hospital).
These brochures and forms are available in PDF format. PDFs can be opened with Adobe Acrobat Reader. If you do not have this program, click the button below to download the program free.
Advance Directives
Surgery Brochure
Pain Management Brochure
Admissions Brochure
ER Admission Brochure
Patient Rights and Responsibilities
Notice of Information and Privacy Practices
Business Office and Billing Questions
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